Your privacy is important to us. This policy explains exactly what personal information Batparo collects when you use our platform, why we collect it, how it is stored and protected, and what choices you have over your own data.
A plain summary of our core privacy commitments to every user. Full details follow in the policy text below.
All personal and financial data is stored with encryption and protected by strict access controls. Only authorised team members can access your information, and only when necessary.
Batparo does not sell, rent or trade your personal information to third parties for marketing purposes. Your data belongs to you — we handle it to operate your account, nothing more.
You have the right to request access to your personal data, ask for corrections or request deletion of your account information. Contact support at any time to exercise these rights.
Your payment details — whether JazzCash, Easypaisa, Raast or bank cards — are handled with the highest level of care. Payment data is used solely to process your transactions in PKR.
We use plain, straightforward language in this policy. If anything is unclear, our support team is available to explain how your data is handled before you register or continue using the platform.
Batparo uses cookies to keep your session active and to understand how the platform is used. Essential cookies cannot be turned off, but non-essential cookies can be managed through your browser settings.
Please read this policy carefully. By registering an account or using the Batparo platform, you confirm that you have read and understood how your personal data will be collected and used as described below.
Batparo ("we", "us", "our") operates the online gaming and sports betting platform available at batparo.org and through the Batparo mobile app. This Privacy Policy explains how we collect, use, store and protect the personal information of our users ("you").
We understand that privacy is a serious concern for Pakistani users. Whether you are depositing via JazzCash, placing a bet on a PSL match or playing a game in our lobby, you are sharing information with us that we are committed to handling with care and responsibility.
This policy applies to all information collected through the Batparo website, mobile application, customer support channels and any other service we offer. It should be read together with our Terms and Conditions and our Responsible Gaming guidelines.
We collect different types of information depending on how you interact with the Batparo platform. The main categories are:
We collect only the information we genuinely need to run your account, process your PKR transactions and keep the platform secure. We do not collect unnecessary data.
We use the information we collect for specific, legitimate purposes related to operating the Batparo platform. The table below summarises the main ways your data is used:
| Purpose | Data Used |
|---|---|
| Creating and managing your account | Name, email, phone number, date of birth |
| Processing deposits and withdrawals in PKR | Payment method details, transaction history |
| Verifying your identity and age | CNIC, date of birth, identity documents |
| Providing customer support | Account details, support correspondence |
| Fraud prevention and security monitoring | IP address, device data, login activity |
| Improving the platform and user experience | Session data, feature usage, game activity |
| Sending service notifications and updates | Email address, phone number |
| Responsible gaming monitoring | Betting history, session duration, activity patterns |
We do not use your personal data for automated decision-making that would have a significant legal or financial impact on you without human review. Where automated systems flag an account for review, a member of our team will assess the situation before any action is taken.
Batparo does not sell your personal data to third parties. We do not share your information with advertisers or data brokers. In certain limited situations, we may share data with trusted partners who help us operate the platform:
Any third party that processes data on behalf of Batparo is bound by confidentiality obligations and may only use your data for the specific purpose for which it was shared.
When you make a deposit or request a withdrawal on Batparo, payment information is handled with particular care. All PKR transactions — whether via JazzCash, Easypaisa, Raast, Bank Transfer, debit or credit cards, or mobile wallets — are processed through secure channels.
Batparo does not store complete card numbers or mobile wallet PINs on its own servers. Payment credentials are handled directly by our payment partners using industry-standard encryption. We retain only the minimum transaction reference data needed to match deposits and withdrawals to your account.
Important: Batparo will never ask for your JazzCash PIN, Easypaisa PIN or bank password through email, phone or chat. If anyone contacts you claiming to be Batparo support and asks for these details, treat it as a scam and report it to us immediately.
Batparo uses cookies and similar tracking technologies to keep the platform running smoothly and to understand how users interact with our service. Cookies are small text files stored on your device when you visit a website or use an app.
You can manage or delete cookies through your browser settings at any time. Disabling non-essential cookies will not prevent you from using Batparo, though some features may behave differently. For mobile app users, equivalent device-level controls are available through your phone's app permissions settings.
We keep your personal data for as long as your account is active and for a reasonable period afterwards. The specific retention periods depend on the type of data:
When data is no longer required, it is securely deleted or anonymised. You may request early deletion of your account data by contacting our support team — please note that some records may need to be retained for a minimum period regardless of your request.
We take the security of your personal data seriously. Batparo applies a range of technical and organisational measures to protect your information against unauthorised access, loss or misuse:
Despite these measures, no online service can guarantee absolute security. You also play an important role in keeping your account safe. Use a strong, unique password for your Batparo account, do not share your credentials with anyone, and log out properly after each session — especially when using a shared or public device.
As a Batparo user, you have certain rights over your personal data. We are committed to honouring these rights in a reasonable and timely manner:
To exercise any of these rights, contact our support team using the email address provided at the end of this policy. We will respond to all requests within a reasonable timeframe. In some cases, we may need to verify your identity before processing the request.
To make a data request, email us at [email protected] with the subject line "Data Request" and a brief description of what you need.
The Batparo platform is strictly intended for users who are 18 years of age or older. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered an account with us, please contact our support team immediately. We will investigate and, if confirmed, close the account and delete the associated data promptly.
Batparo uses age verification checks during the registration process and reserves the right to request additional proof of age at any point. Protecting young people from access to online gaming is a responsibility we take seriously.
The Batparo platform may include links to third-party services, such as payment gateways or game providers. When you leave the Batparo environment — for example, by following a link to a payment provider's interface — this Privacy Policy no longer applies. The third-party service has its own privacy policy, and we encourage you to read it before providing any information.
We are not responsible for the privacy practices or content of any third-party websites or services. Our responsibility is limited to the data we collect and process within the Batparo platform itself.
We may update this Privacy Policy from time to time to reflect changes in our practices, the services we offer or applicable legal requirements. When we make changes, the "Last Updated" date at the top of this page will be revised. For significant changes, we will make reasonable efforts to notify registered users — for example, through a notice on the platform or via email.
Your continued use of Batparo after any updated policy has been published constitutes your acceptance of the revised terms. If you do not agree with any changes, you should stop using the platform and may request account closure by contacting our support team.
If you have any questions, concerns or requests related to this Privacy Policy or the way Batparo handles your personal data, please get in touch. We are happy to clarify anything and will respond promptly.
Email: [email protected]
You can also visit our FAQ page for answers to common questions, or our Responsible Gaming page if your concern relates to gaming habits or self-exclusion.